IT Device Management
We manage the complete lifecycle of your business devices, from sourcing and new employee onboarding to maintenance and device upgrades.
"TMGC takes all of the guess work out of successfully managing all of your devices and network. They make it so our employees are happy, productive, and without downtime."
Proactive Device Management
Simplify the device management lifecycle with TMGC. We source equipment matched to each role, configure it with necessary software and security, deploy it ready for new employees, and maintain it until replacement.
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Device Procurement & Setup
We leverage our vendor relationships to save you money. From competitive pricing on devices to role-specific recommendations, we make sure that each device is configured with everything you need before it reaches your team.
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Ongoing Maintenance & Updates
To prevent devices from failing, they need regular updates, security patches, and performance optimization to run properly. We handle all of it automatically so your team's equipment stays fast and secure.
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Troubleshooting & Repairs
When devices malfunction or run slowly, we diagnose problems and fix most issues without needing to take the device out of service, including on-site visits at no extra charge.
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Lifecycle Management
Even with the best care and maintenance, technology becomes outdated. We proactively get ahead of this by tracking device age and performance and planning replacements before failure.
Complete Workstation & Device Management
Technical Controls
✓ Workstation and laptop procurement
✓ Desktop and mobile device setup
✓ Operating system installation and configuration
✓ Software deployment and updates
✓ Security patching and hardening
✓ Performance monitoring and optimization
✓ Hardware diagnostics and repairs
Operational Controls
✓ Device recommendations by role
✓ User onboarding and training
✓ Remote and on-site troubleshooting
✓ Equipment lifecycle tracking
✓ Replacement planning and coordination
✓ Asset inventory management
✓ Warranty and vendor coordination
How We Manage Your Devices
Based on your team's roles and workflows, we evaluate device needs, then purchase and equipment in the most cost-effective manner.
Necessary software gets installed, security settings are configured, and devices are deployed ready to use.
Device health monitoring, automatic updates, and performance optimization helps equipment run reliably with as little intervention from our team as possible.
We track device age and performance, plan replacements before failures occur, and ensure you’re always set up for success.
Frequently Asked Questions
We're not your average MSP.
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What types of devices do you manage?
We manage all business devices including Windows laptops and desktops, MacBooks, tablets, smartphones, and any other equipment your team uses to work.
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How do you decide what devices to recommend?
We match devices to job roles and requirements. Someone doing basic office work doesn't need the same equipment as someone running design software or managing large datasets. Because of this, and thanks to our vendor relationships, we’re able to match each role to the right device.
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What happens when a device fails?
We diagnose the issue and attempt repairs as fast as possible. Sometimes that means scheduling virtual calls, and other times it means coming on-site. If the device can't be fixed quickly, we deploy a replacement so your team member can keep working.
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How often should devices be replaced?
Most business laptops and desktops last 4-6 years depending on usage and role. We track device age and performance to plan replacements before failures disrupt your operations.
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Do you handle setup for new employees?
Yes! From day one, we set up devices with all necessary software and security settings before new employees start. Equipment arrives on their desk so they can hit the ground running.
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Is device management included in your flat-rate pricing?
Yes. Device procurement, setup, maintenance, troubleshooting, and lifecycle management are all included in your monthly rate.