Your Full-Time IT Department Without the Full-Time Cost
Get the expertise, responsiveness, and strategic support of an internal IT team at a fraction of the price.
What Makes TMGC Different?
We're not your average MSP.
Flat-Rate Billing
One flat monthly rate per workstation and/or server. Projects, upgrades, and strategic work are all included.
Relationship First
We’re a partner, not a vendor. You'll work with the same people who know your business, systems, and goals and have access to reliable support when it matters most.
Thoughtful Approach
Customized IT infrastructure designed for your industry with proactive monitoring that prevents problems before they happen.
What We Mean by Fractional IT Department
Most MSPs operate at arm's length, responding to tickets and billing for projects that arise. Instead, we integrate into your business to handle everything an internal IT team would, from strategic planning and compliance management to proactive security and daily support. With TMGC, you're not buying IT services, you're gaining an IT department.
Core Capabilities
“With TMGC, we feel like we’re working with a real partner instead of a vendor. The cost of the overall services we get is a bargain, it's almost too good to be true.”
"TMGC helped us grow from 7 employees to 75. They act as a true partner, not just reactive IT support. The personal interaction and genuine care for our business are irreplaceable."
"They help us with everything from purchasing software licenses to fixing hardware problems...we literally don't even have to think about our IT infrastructure or solutions."
"The greatest benefit was the ways they helped us prepare for our SOC audit. They add a real personal touch and things get done when they say they will."
“Minimizing the risk of data breaches is immeasurable. I had my head in the sand with everything related to our IT before TMGC. Now I'm so much more informed and more supported.”
"They take all of the guess work out of successfully managing all of your devices and network. They make it so our employees are happy, productive, and without downtime."

How We Become Your IT Partner
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01. Discovery & Assessment
We start by understanding your current IT setup, pain points, compliance needs, and business goals. This includes reviewing your infrastructure, security posture, and any gaps that need immediate attention.
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02. Strategy & Planning
Based on what we learn, we build a customized IT roadmap that addresses your immediate needs while planning for growth, compliance, and long-term stability.
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03. Migration & Implementation
We handle the transition with minimal disruption to your operations. This includes migrating systems, setting up security layers, and onboarding your team without downtime.
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04. Ongoing Management & Support
Once we're live, we operate as your fractional IT department, monitoring systems 24/7, responding to support requests, managing projects, and keeping you ahead of security threats and compliance requirements.
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05. Continuous Improvement
Your technology needs will change as your business grows. We continuously evaluate your infrastructure, recommend improvements, and implement upgrades to keep you competitive and secure.
| Traditional MSP | TMGC | |
|---|---|---|
Billing |
Project-based fees that add up fast. Every upgrade, migration, or system change triggers a new invoice. |
One flat monthly rate per workstation and server. Projects, upgrades, and strategic work are all included. |
Relationship |
You're a contract number. Support feels transactional, and getting hold of someone who knows your systems takes forever. |
We’re a partner, not a vendor. You'll work with the same people who know your business, systems, and goals and have access to reliable support when it matters most |
Approach |
One-size-fits-all solutions that only get attention when something breaks. Proactive maintenance is an upsell. |
Customized IT infrastructure designed for your industry with proactive monitoring that prevents problems before they happen. |
Response Time |
Long ticket queues and outsourced support centers. You're waiting hours or days for someone to get back to you. |
AI-powered triage with real human support leads to near-live response times. Most issues are resolved in minutes, not hours. |
Frequently Asked Questions
We're not your average MSP.
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What's included in your flat-rate pricing?
Everything from a service perspective. Your monthly rate covers helpdesk support, infrastructure management, security monitoring, compliance work, project labor, strategic planning, and vendor management. The only things billed separately are hardware purchases and third-party software licenses.
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How is this different from hiring an internal IT person?
An internal IT person costs $70K–$120K+ in salary alone, plus benefits, training, and downtime when they're out sick or on vacation. With TMGC, you get an entire team with specialized expertise in security, compliance, infrastructure, and support, often for less than the cost of one FTE.
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What if we already have internal IT staff?
We work alongside your existing team, filling gaps in expertise and providing additional capacity. Many companies use us to handle security, compliance, and infrastructure projects that are too overwhelming for one internal hire.
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How quickly can you respond to issues?
Most issues are resolved remotely within minutes through live support. For on-site needs, we're typically on location within hours depending on severity and location. Critical emergencies get immediate attention.
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Will we work with the same technicians every time?
Yes, you'll have a dedicated team that gets to know your systems, your people, and how your business operates. Consistency matters, and we don't rotate you through random technicians.
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What happens if you can't fix something remotely?
We'll come to your location. Our flat-rate pricing includes on-site visits when needed without extra project fees.