Secure Cloud Hosting for Your Business
Access your systems and data from anywhere while keeping everything protected with enterprise-grade security controls.
"TMGC helped us grow from 7 employees to 75, most of which are remote. They act as a true partner, not just reactive IT support. The personal interaction and genuine care for our business are irreplaceable."
Work From Anywhere Without Compromising Security
Cloud hosting is more than just remote access. It’s about keeping your business operational when hardware fails, employees work remotely, or you need to scale quickly. We build secure cloud environments that give your team the flexibility they need while keeping data secure, users productive, and costs low.
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Secure Remote Access
Make it possible for your team to access files, applications, and systems from anywhere without exposing your business to security risks.
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Protection on Any Device
Whether employees use company laptops or personal devices, cloud hosting keeps your data secure by separating it from individual hardware.
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Scalability Without Server Overhead
Add users, increase storage, or expand computing power without purchasing new servers or worrying about physical space and maintenance.
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Compliance-Ready Infrastructure
Cloud hosting designed to meet industry-specific compliance requirements with proper access controls and audit trails.
Complete Service Desk Support
Technical Support
✓ Password resets and account lockouts
✓ Software installation and troubleshooting
✓ Email and Office 365 support
✓ Network connectivity problems
✓ VPN and remote access setup
✓ Hardware diagnostics and repairs
✓ Mobile device configuration
✓ Application errors and crashes
✓ Performance optimization
Operational Support
✓ New employee onboarding and setup
✓ Equipment deployment and configuration
✓ User training and guidance
✓ Ticket tracking and status updates
✓ Escalation to specialized technicians
✓ After-hours emergency support
✓ Documentation of issues and resolutions
✓ Regular follow-ups to ensure satisfaction
✓ Proactive maintenance notifications
How Our Service Desk Works
Contact us via phone, email, or online tickets. Your request is routed to the right technician based on the issue type and urgency.
Our team acknowledges your request within minutes and begins troubleshooting. Most issues are resolved remotely on the first contact. If on-premise work needs to be completed, we set up a time ASAP.
We fix the problem, document the solution, and follow up to make sure everything is working properly.
If we notice recurring issues, we have the documentation to implement permanent fixes that prevent future tickets.
Frequently Asked Questions
We're not your average MSP.
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What is an IT Help Desk?
An IT help desk is your first point of contact for technology problems and questions. When something breaks, runs slow, or doesn't work the way it should, you contact the help desk. A good help desk resolves most issues quickly, oftentimes remotely, and escalates complex problems to specialized technicians when needed.
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How quickly can someone respond to my support request?
Most remote issues are addressed within minutes.
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Will I get the same technician every time?
Almost always. We pair you with a team member who intimately understands your business and your needs. The only time you’ll work with a new technician is if it solves your problem faster.
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Do you charge extra for on-site visits?
No. On-site support and any extra projects are included in your flat-rate pricing when remote troubleshooting isn't enough. We don't bill trip charges or hourly fees.
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Can you help with software we didn't purchase through you?
Absolutely. We support the applications your business depends on, regardless of where you bought them. If your team uses it, we'll help troubleshoot it.
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How do you track and document support issues?
Every request goes into our ticketing system with detailed notes on the problem, solution, and time to resolution. You can access your ticket history anytime through our portal.